hi everyone,
im a satisfied user of the dj console rmx on my macbook for about 7 or 8 months now, and the whole system has worked perfect so far. but now, suddenly, i have a problem with the audio setup. here is a screenshot of my audio setup screen: 
. as you can see, the in- and outputs are no longer on two different lines but they are combined in one line. until now, it was always working correctly and the in- and output were on two different lines, and i have tried a lot of things but i cant get it right. because of this problem, it is not possible to choose the "hercules dj console rmx aggregate" in the sound section of the system preferences. this also causes the fact that its not possible for me to use the console in combination with traktor.
i hope this problem can be solved with your help, and if its is not totally clear what my problem is, tell me so i can try to explain what the exact problem is.
hello rebus,
i am not sure i understand your issue, but you should be able to re-create an aggregate device in following the process described in: http://www.virtualdj.com/homepage/made_in_breizh/blogs/3327/__8220_error_in_the_sound_driver__8221____dj_console_rmx___virtualdj_djc_5___mac_os.html.
maybe you should re-run the dj console rmx driver installation.
Hello Rebus,
I am not sure I understand your issue, but you should be able to re-create an aggregate device in following the process described in: http://www.virtualdj.com/homepage/Made_In_Breizh/blogs/3327/__8220_Error_in_the_Sound_Driver__8221____DJ_Console_Rmx___VirtualDJ_DJC_5___Mac_OS.html.
Maybe you should re-run the DJ Console Rmx driver installation.
Hi Maxdjack,
First of all, I wanna thank you for taking the time and effort to help me.
As I expected, this problem is a little complicated to explain. The point is that, unlike in this screen in the picture taken from the article which you provided the link to, my audio/midi setup has the in- and outputs from the RMX in the same line, which you can see in this screenshot I made showing my current audio/midi setup, when I try to create a new aggregate device. This causes the impossibility of using my RMX as a decent MIDI-controller with Traktor.
Apart from that, I have read and followed the instructions in that article a few times now, but it remains impossible for me to turn back the actual settings, so the in- and outputs are still on the same line. Re-installing the drivers didn't help either, I have both re-installed the drivers from the cd which came with the console and I have installed the latest versions of the drivers which were put out last month. All these actions didn't help and I still haven't managed to solve this strange problem, which I believe nobody has ever experienced before because I can't find any articles or messages describing the same problem.
Is this a better explanation of my problem? I know it's impossible to expect you can help me now, but I am still hoping there's someone out there who has a solution..
Anyhow, many thanks again for your attempt to help me out!
Hi Rebus,
Can you try to aggregate in a new "Hercules DJ Console Rmx Aggregate" device:
- your DJ Console Rmx 4-4
- your Mac microphone input?
and let me know if VirtualDJ 5 DJC can start with it?
I've been dealing with this exact same issue to. for me, it started when i updated to the latest mac OS 10.5.7
my guess is something in this update changed how to the midi or audio system works. my next step is to try and downgrade back to 10.5.4 and see if that helps.
if anyone else comes up with a solution though PLEASE post. i've already spent hours on the phone with apple tech support with no luck.
cputnam,
If you don't try my suggestion, then you need a solution from someone else, but on VirtualDJ forum, where I have posted the same suggestion:
- it works,
- but it doesn't survive a reboot,
so one must to regenerate the "Hercules DJ Console Rmx Aggregate" device with the DJ Console Rmx 4-4 and the your Mac microphone input at each session.
I understand it is not fully satisfying, but as a temporary work around it is better than no solution.
Got a total solution.
worked with the mac guys a little more and found what appears to be the underlying issue. the 10.5.7 update has some issues with teh midi and audio controllers. dont know what yet , but something is wrong.
i reset my mac back to 10.5.5 and everything works perfectly know (not sure if 10.5.6 is good to, havent tried it)
the solution is kinda lengthy but it does work now.
uninstall virtual DJ and the Hercules RMX drivers, just delete everything related to them to be safe if you want.
you'll need your original install disks that came with the laptop. put them in and tell it to instal mac OS X again.
when it restarts go through the process and choose the option to "Archive and Reinstall" (i believe thats the term)
this will reinstall your original oporating system (probably 10.5.0) but still keep all of your programd and files.
once the full reinstall is done, download the 10.5.5 update combo from the apple website and install that. now reinstall the drivers and virtual DJ, make sure the aggregate drivers are selected in the audio midi set up and you should be good to go
Hi cputnam,
Great that you DID remember you upgraded to OSX 10.5.7 and I didn't, because you were right and this is exactly what caused the problem, I just totally forgot I did that upgrade. Apparently this upgrade of OSX has some kind of weird new option which causes a change of audio settings, and it put the inputs and outputs on the same line in the editor to create a aggregate device. I did, as you recommended, downgrade to 10.5.0 and then upgraded to 10.5.5. I also don't know if 10.5.6 has the same problems, but I'm not gonna try it because now everything is working perfect!
I hope the people at Hercules are going to take actions, because if they don't users are not able to upgrade their OSX which would be really lame. So it's necessary for Hercules to create a fix for this problem, if they want to keep their customers satisfied. For now I'm not gonna upgrade and hope Hercules will do something, 'cause I reckon Apple won't do a thing and just keep the audio settings the same.
cputnam, thanks very much for sharing this solution! If you wouldn't have posted this, I probably would have formatted my macbook and now you saved me a lot of time, effort, stress and frustration. Big ups!! Made In Breizh, thanks for your input as well!
not a problem bro, glad you got things sorted.
i'll be putting in a word with apple as well. not sure if they'll do anything about the problem, but it cant hurt to let them know. could be a mistake on thier part rather than a upgrade, who knows...
I have uninstalled and reinstalled and updated the driver a numerous times that whenever i reboot the system I get still get this message. This driver is for my DJ Control steel.
---------------------------
Hercules DJ Series Control Panel
---------------------------
The Hercules DJ Series driver founds on your system is older than expected.
Please re-install the Hercules Driver Package.
---------------------------
OK
---------------------------
What is the problem???
Help is greatly appreciated.
Is this for Windows or Mac.
Which Driver package are you installing, the ones found on the CD (that came with you steel) or the latest ones from the Herc tech site.
If you haven't tried the latest package I would give it a go.
http://ts.hercules.com/eng/index.php?pg=view_files&gid=2&fid=28&pid=226&cid=1
See if that helps you mate
This is for windows
Well try the latest driver package (that's if you haven't already) from the link I posted.
Hello Joe,
If you get the message
"The Hercules DJ Series driver founds on your system is older than expected.
Please re-install the Hercules Driver Package."
it normally means your firmware is a more up to date version than your driver.
1) Which package, firmware , driver API and CPL are installed in your PC (run Hercules DJ Control Steel control panel, click on About and list the drivers versions found).
If your package is a 2008 version, you should update to 1.HDJS.2009.
The last driver version can be downloaded on> http://ts.hercules.com/eng/index.php?pg=view_files&gid=2&fid=28&pid=226&cid=1
and it is Hercules DJ Console Series - 2009_HDJS_1 package .
2) What is your Windows version: is it the XP (the good OS) or Vista (I chose Mac to avoid this OS), and which service pack is on your PC?
3) If you want to restore an old version of drivers instead of a new one, and if you have no other Hercules DJ device installed in your PC than your DJ Control Steel, you can:
- unplug the DJ Control Steel
- Run the Add or Remove Programs tool (Click Start, click Settings, click Control Panel, and then click Add or Remove Programs - Once the list of the programs is displayed, select "Hercules DJ Console Series drivers" and click on Delete, and run the uninstallation)
- Then delete the contents of the directory C:\Program Files\Hercules\Audio\DJ Console Series,
- and run the installation of the driver you want for your DJ Control Steel.
