bsod when using her...
 
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bsod when using hercules 4-mx and traktor scratch 2

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Topic starter

hey all,
ive been having a strange problem recently and its  very annoying, since i have a gig this friday and i need to use this laptop.
the problem is very simple: i go into traktor, i use it with my controller, suddenly it freezes up and my laptop gets stuck + bsod.
(note: this doesnt always happen, sometimes i can use it for hours and nothing happen, and sometimes only 10 minutes and its dead)

ive got this minidump log,

==================================================
dump file : mini111211-01.dmp
crash time : 12/11/2011 19:18:45
bug check string : unexpected_kernel_mode_trap
bug check code : 0x0000007f
parameter 1 : 0x00000000
parameter 2 : 0x00000000
parameter 3 : 0x00000000
parameter 4 : 0x00000000
caused by driver : hdjasiok.sys
caused by address : hdjasiok.sys+169eb
file description : dj series asio kernel driver
product name : hercules dj series
company : © guillemot r&d, 2010. all rights reserved.
file version : 5.260
processor : 32-bit
crash address : ntoskrnl.exe+22f1e
stack address 1 : ntoskrnl.exe+cb6fd
stack address 2 : ntoskrnl.exe+6b284
stack address 3 : hdjasiok.sys+169eb
computer name : full path : e:windowsminidumpmini111211-01.dmp
processors count : 2 major version : 15 minor version : 2600 dump file size : 114.688 ==================================================

as you can see, there is a problem with the asio driver from hercules. i hope you guys can help me out, because i want this fix this asap and not have any problems this friday.

greets,
rob 

0

Check your profile. I've sent you a friend request so you can give me your email adress. I'll need to get the minidump file from you so we can analyse this.

Are you using the latest driver (4.HDJS.2011) or an older version? 

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Topic starter

Can I ask, where can this minidump file be found.

I'm only interested as it's sounds similar to what I've experienced (minus the BSOD)

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The location of the minidump is indicated in the line Computer Name : Full Path : (will obviously vary according to your computer installation).