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driverinstall hercules rmx failed

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Topic starter

hello,im trying to install the hercules drivers on my laptop (vista). but when installing those drivers and after connecting the mixing panel he always got stuck on the driver he needs for the "hercules dj console rmx" -part. all other drivers are accepted easy, only the one who activates the soundcard wont be accepted.
can anyone help me?
many thanks in advance,
p.

2 Answers
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Topic starter

could you provide us with the following details:

- are you using an installation cd or the latest installer package from the web site?

- when proceeding with the installation, is your dj console connected directly to the usb port(recommanded!) or thru a usb hub ?

- have you tried the installation on another usb port and/or with another usb cable ? 

0
Topic starter

hello puif,

have you realised that, when you use hercules installation software, you must not answer to windows plug and play message at the moment you plug the rmx, you must only take into account hercules installer messages?

0

Could you provide us with the following details:

- Are you using an installation CD or the latest installer package from the web site?

- When proceeding with the installation, is your DJ Console connected directly to the USB port(recommanded!) or thru a USB HUB ?

- Have you tried the installation on another USB port and/or with another USB cable ? 

2 Answers
0

Hello Puif,

Have you realised that, when you use Hercules installation software, you must not answer to Windows plug and play message at the moment you plug the Rmx, you must only take into account Hercules installer messages?

2 Answers