error in sync butto...
 
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error in sync buttons hercules mx-4 and virtual dj

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Topic starter
hello good evening.
im having a problem with my mx-4 hercules, the equalizer knobs without this sync with virtual dj, i ​​think that is the firmewere, plus it this last update, how can i reinstall firmewere again?
an image as an attachment for you to see the problem, this circled in red.

 

  https://docs.google.com/file/d/0bwgoccflmxandfrvcxrnwhjgmk0/edit?usp=sharing

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Topic starter

Hi lordouglas,

First all make sure the latest driver is installed:

http://ts.hercules.com/download/pub/webupdate/DJCSeries/2013_HDJS_2.exe

Hold the load on left deck and load on right deck buttons and plug the USB cable back in your controller, keep them pressed untill the stop,cue and play buttons on both sides of the controller light up.

Now let them go and a firmware update screen will appear, follow the onscreen instructions.

Let us know if that made any difference.

Does this only happen at the startup of Virtual Dj Pro, if would move the knobs do they go back to there original positions?

Greetz

Thecause

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Topic starter

Hi lordouglas,

First all make sure the latest driver is installed:

http://ts.hercules.com/download/pub/webupdate/DJCSeries/2013_HDJS_2.exe

Hold the load on left deck and load on right deck buttons and plug the USB cable back in your controller, keep them pressed untill the stop,cue and play buttons on both sides of the controller light up.

Now let them go and a firmware update screen will appear, follow the onscreen instructions.

Let us know if that made any difference.

Does this only happen at the startup of Virtual Dj Pro, if would move the knobs do they go back to there original positions?

Greetz

Thecause

Good day.
I did what you said and nothing happened, the driver of my hercules and the latest version that came out.
Will link with image version of it ..
Is the problem with firmewere?

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Topic starter

Hi,

Do you have the same issue in the Virtual Dj Le version that came with your controller.

Your control panel looks fine.

Greetz

TheCause

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Topic starter

Hi,

Do you have the same issue in the Virtual Dj Le version that came with your controller.

Your control panel looks fine.

Greetz

TheCause

Hello good afternoon.
Yes I am having the same problem.
Already reinstalled everything from scratch and continues, what remains now and formats the machine to see if it resolves.
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Topic starter

Hi,

Before you start formatting, test your knobs with midi monitor and check their values:

http://ts.hercules.com/faqs/eng/her_eng_00412.pdf

Greetz

TheCause

0
Topic starter

Hi,

Before you start formatting, test your knobs with midi monitor and check their values:

http://ts.hercules.com/faqs/eng/her_eng_00412.pdf

Greetz

TheCause

Good afternoon friend. used the program you said, compared with the values ​​of the buttons that are normal, I realized that the values ​​are incorrect .. Now I ask: how do I adjust them? to leave normal?

0
Topic starter

Hi

There are 2 different procedure for updating the firmware.

1: Unlpugging the controller, hold the Mic button pressed and plug the USB cable back in, dont let go of the Mic button untill the firmware updater screen appears, follow the onscreen instructions.

2: As mentioned befire, Hold the load on left deck and load on right deck buttons and plug the USB cable back in your controller, keep them pressed untill the stop,cue and play buttons on both sides of the controller light up.

Try the procedure with the mic button first before you do the other one.

If this does still not make any difference you might want to contact Hercules Tech support as there might be a hardware issue with the controller itself.

Greetz

TheCause