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headphones dont work

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hi all!!  i just bought a hercules rmx and connected it to my laptop.  everything works except for the headphones.  ive tried all different sound settings on the virtual dj with no results. could my soundcard be bad?

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Topic starter

hello,

1) what is your confirguration: windows or mac?
2) what is your software: is it virtualdj djc 5.2.2 or another software version?
3) where do you connect the headphones? do you connect them on dj console rmx headphone output on the top panel of the rmx or on the front panel?