hii, i have a hercules djconsole rmx2 and i installed the drivers from programs virtualdj and djuced and the problem is that the hercules connect it to the power source and in the computer did not detect it, i can not do anything just put installed programs, it seems that the problem is hercules because once connected to the light source should leds lighting the buttons of the things it does not. i need help please, if someone could help with the problem, i would appreciate, thank you very much. : d
Hello,
Please make sure
- the power adapter is plugged on an functional power outlet,
- the Rmx2 is plugged to a USB 2 high speed port (or a USB 3.0) as DJConsole Rmx2 doesn't support USB 1.0 ports,
- the On/Off switch close to power port is set on On,
- your computer CPU has at least a Core 2 Duo (or an AMD 64-bit) CPU.
Getting no backlight in the controller doesn't mean the controller is defective, the backlight appears only once the drivers detect the controller.
Please precise
- which error messages you got when installing DJConsole Rmx2 driver,
- your computer configuration (what is your operating system, computer model, CPU, RAM...).
