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hercules console rmx flashing lights

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i have a problem with my console rmx . when i put the usb cable start flashing and then the right side is still flashing . the computes recongize the console but i cant use it ....in virtual dj has problem with the asio card . sorry for my english .... please help me 🙂

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Please contact Technical Support. They'll be able to help you work around this Windows 8.1 problem

http://ts.hercules.com/eng/index.php?pg=contact