hey everyone, i know this thread is probably been done sooooo many times, but i cant seem to find it so here it goes.......i have a dell vostro 1500 with 3gb, 500gb hdd and w7u build 7601 blah blah blah 
and for some reason or another i cannot seem to install the hardware even when the drivers are updated from the website, i followed every step even did the optimization of my cpu 
even tried to do it manually with no cigar, does anyone else have w7 or w7u issues and if u solved them much abblied and credit is due to u thank u.
Can you be a little more specific about what happen when yo try to install the Trim on your computer ?
Do you get any error messages ?
Have you followed these installation instructions ?
http://ts.hercules.com/download/sound/txt/DJ_Series_INSTALLATION_PC_EN.pdf
ok, i would install the trim just like the manual said ut when i get to the installation of the dj trim detection window it says that it would take a few minutes then a second later it would finish NO ERROR then i get the dj icon with a big red x then i get the message when my hardware tries to install the trim; device not reconized idk why that happens, i have tried countless times
The power supply was connected to the Trim when you attempted these installations ?
Have you tried without the power supply connected ?
Are the LEDs lighting up when turning On the unit ?
I'm guessing you've tried all the USB ports and another USB cable ?
Do any of the components appear in device manager ?
i tried with the power supply, with out it, the leds do light, yes i did try all of them and no device in the manager, but its weird that the usb ports work for the trim, i plugged my external hdd and it works on the trim, idk what im doing wrong
If the HUB hub of the Trim is recognize by the computer, then it could be that one of the cables used internally to link the different boards is not connected properly, which could explain why the soundcard compoponent is not being seen.
I think a replacement unit would be in order.
wow a viable answer lolol
thanks and i did send for a replacement, the product does look good but if thats the case then its at the manufacturing plant they need to throughly check and test the product.....qc that is thanks
yes it worked!!!!!!!! the replacement came and it was the first box that was out of wack, its flawless now!!!!!!!!!!!!!!!! thankx a billion
