hi all, ive been using the rmx for abouth 2 months, and suddenly it stopped working. its no longer being recognized by my macbook pro unibody 15" os 10.6.3, the lights are flashing constantly and the manual flashing/firmware restore is not working either. ive also tested it with a older black macbook 13" and a dell laptop with win xp. ive tried the to reboot and different usb ports.
any suggestions? having a set in almost 1 week.
thanks,
daniel
just to be certain, you are talking about this procedure:
yes sir, i get to step 5 and it dosent say boot in the current field no matter how long i press the mic button.
can you try exactly the same procedure , but this time holding down the left , up and down buttons (inthe center of the rmx) ?
is it being detected in the manual updater then ?
im afraid not, still flashing. appreciate your help though.
then it looks like something might have been damaged internally. i think a replacement is in order unfortunately.
bummer, how can i get it replaced?
in the states, i believe you have to go back to the retailler.
worst case, contact support and theyll point you in the right direction.
Just to be certain, you are talking about this procedure:
Yes sir, I get to step 5 and it dosen't say boot in the Current field no matter how long I press the mic button.
Can you try exactly the same procedure , but this time holding down the LEFT , UP and DOWN buttons (inthe center of the Rmx) ?
Is it being detected in the Manual Updater then ?
I'm afraid not, still flashing. Appreciate your help though.
Then it looks like something might have been damaged internally. I think a replacement is in order unfortunately.
Bummer, how can I get it replaced?
In the States, I believe you have to go back to the retailler.
Worst case, contact support and they'll point you in the right direction.
