hercules technical support website does not work.cannot report case

https://support.hercules.com/en/portal-manage-page-en/

So theyre webshite and telephone lines dont work either do these companies actually exist??FFS

Hello,

Welcome to the forum.
Please precise what is your problem.

As any technical problem, if you do not precise your system:
- what is your internet browser > which result do you get
- which phone number you called (is it 01483 977943 if you are in the UK), at what time, and with what result
one cannot duplicate your problem and answer efficiently.