Hello,
As you meet any technical problem, please fill your profile in clicking on "My Space"> "My Profile"
https://www.herculesdjmixroom.com/en-us/account/informations/
You have 3 fields to list your equipment:
- In "Hercules equipment in use", please check your Dj controller, what is your DJ controller name
- In "Software in use", check your DJ software, Traktor,
- In "Describe your equipment": describe your computer brand and model, CPU, quantity of RAM, version of Windows or Mac OS, version of DJConsole Series driver package, version of DJ software (for example Traktor Pro 2.11.0)
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