hi all,
i changed recently from a win10 machine to a newer win10 machine (with usb3.0) ports but my rmx2 controller ( https://support.hercules.com/en/product/djconsolermx2-en/) doesnt work on this new machine.
the installation of the drivers is successful and, when it asks to plug-in the controller, it detects (says rmx2) and finishes the installation sucessfully.
im using the latest drivers available (2018.hdjs.2).
on the win10 device manager, it just says that there is an error on this controller (nothing more specific).
i read that the other device rmx needs a firmware update to work with usb3 on win10 but i couldnt find anything for the rmx2.
i also tried to run a firmware update (running the hdjseriesupdater.exe, under /firmware/) on my old laptop, but oddly it says that the following:
"the djherculesmix series driver found on your system is older than expected. please re-install the djherculesmix driver package". my old laptop is also running the latest drivers.
any thoughts?
for full info, this is the "about" tab on my old laptop.
package: 2.hdjs.2018
firmware: 1.34 - 19
driver: 5.5.2.0
dll: 0.4.0.0
cpl: 1.2.5.0
ref: 4780729-18037-03553
