i have a new dedicated laptop (plenty fast enough), virtual dj pro, and hercules mk4. i downloaded the current drivers. i had sound issues out of the box- stuttering, popping, delays. i adjusted the buffer until it stopped (69ms) worked for several days then all of a sudden in the middle of recording a mix it started stuttering and dropping out so bad i had to restart virtual dj. also a couple of times the controller wasnt jiving with the software fader. i have used vdj direct to a pc and tractor through native instruments audio 2 dj sound card and had no sound or mapping/control issues. i have since adjusted the buffer to maximum. i love using the mk4. any suggestions? can i bypass the internal soundcard and run through the adio 2 dj card? thanks jrox
Hello Johnnyrox,
You can bypass the Mk4 sound card and run through the Audio2DJ sound card with VirtualDJ Pro, but it would be a pity as the issue is probably just a setting issue, not a hardware issue (and if it is a setting issue, it may also occur with Audio2DJ at a moment you don't expect it ).
Can you make sure you have disabled
- the wifi while mixing,
- Windows setting cutting the power supply on the USB port?
The optimization guideline is here.
hello johnnyrox,
you can bypass the mk4 sound card and run through the audio2dj sound card with virtualdj pro, but it would be a pity as the issue is probably just a setting issue, not a hardware issue (and if it is a setting issue, it may also occur with audio2dj at a moment you dont expect it ).
can you make sure you have disabled
- the wifi while mixing,
- windows setting cutting the power supply on the usb port?
the optimization guideline is here.