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virtual dj - rmx 2 black gold stuttering/distortion

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Topic starter

hello,

i am using virtual dj ver. 8.1, using the rmx 2 black/gold controller, running on a 2015 macbook pro, 2.8ghz intel i7, 16gb ram, 1 tb hard drive. as of lately, while i am djing some events, virtual dj starts stuttering and distorting, and then completely stops the output of sound. i have to close the program down and reboot it again. it plays all the way through the event after, but most times i have to hookup my external mixer and use my older controller. once i hook that up i have no issues! anyone dealt with anything similar??? is it the rmx 2???

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When you says "as of lately", do you mean that it was working correctly until recently ?

If so, what changed since then ? Did you apply any updates (OS X , VDJ, drivers, etc) that could have had an influence on how your system behaves ?

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Topic starter

Yes it was! I've updated OS X several times, as well as VDJ,  several times before and after...

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Topic starter

This video is not mines, but depicts EXACTLY what mines does! 

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And as in the video, when the problem occurs, is the CPU indicator really high ?

If this is the case, it would explain the behavior, but you would then need to figure out why this is happenning.

- As suggested before, if the problem happens since you installed a specific update for OS X or VDJ (or others), it could be that this bug was introduced by the update;

- Did you make sure to analyze all your audio files before using them ?

Analyzing files on the fly while playing will certainly load your CPU and create some audio problems.

- What audio settings are your using for the RMX2 audio interface for VDJ ?

If you are running at 96 khz, try using 44 khz insteads, which will reduce a lot of the unnecessary stress on the CPU.

- Are you using specific effects or skins?

- Try optimizing your computer for DJ applications, as shown in the following guide:

http://ts.hercules.com/faqs/eng/her_eng_00363.pdf

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Topic starter

Sorry for the delay!!!

CPU indicator is very low, all tracks are at 44 khz, not using any special skins or special effects, only the RMX 2 skin from Virtual DJ.

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And how about your connections to the speakers or sound system ?

- Using powered speakers or going through an independant amp ?
 
- Are you using the XLR or RCA outputs ? 

- Have you tried different cables?