Hi forum members and Hercules tech support,
I have a Hercules P32 DJ controller and it is a descent piece of kit but the rotary encoder are just crap.
I would like to replace the 5 rotary encoders with better ones. Currently I only know that these encoders has 24 steps.
Could somebody from Hercules tech support (or forum member) pleas tell me what the specifications for these encoders are?!
Thanks
Jolla
Hello Jolla,
1) The community forum is a forum for users.
The area to talk with Hercules Tech support is https://support.hercules.com/en/contact-en/
2) Rotary encoders on P32 DJ are Taiwan Alpha RE12CF-41-25F-24P.
Hi,
Thanks for answering!
I wrote Hercules Tech support as I was thinking that they might be lurking here on the forum.
As I understand you have no connection to Hercules?
Can I ask how certain you are regarding your answer? I ask as I'll be ordering the components before I open up the P32 DJ.
As I'm not happy with the original (Taiwan Alpha rotary encoders) I have bean looking for a different manufacture, can I ask you to have a look at this potential replacement component , Bourns PEC12R-4225F-S0024. Do you think that this would work?
Your help is much appreciated!
Jolla
Link to pdf document mentioned
https://www.bourns.com/docs/Product-Datasheets/PEC12R.pdf
Hello Jolla,
UX Team = currently 2 persons not connected to Hercules support, but connected to Hercules product development and beta test.
Hercules tech support may indeed look at the forum to understand requests from users who post both on tech support & on forum, but I do not know if they post on the forum.
Bourns encoder seems pin-to-pin compatible with the Taiwan Alpha encoder, so it should be usable (but mechanical tolerances may call for adjustments to insert pins in the circuit board or knobs on shafts) and if I had to change encoders, I would try the Bourns.
Can you precise what you do not like in the Taiwan Alpha as they are still OK for me?
I try to protect my mobile gears from shock & dust, so I added a decksaver cover to my P32 DJ.
Hi UX Team,
I have a brand new P32 DJ (just purchased it from Hercules) but the 5 rotary encoders feels sloppy and loose (from the get go). The Browse one (top centre) is extra loose and sloppy and the steps are not distinct at all, if I don't guide it (turn slowly) to a stop it can "land" between two steps.
I have been in contact with Hercules support but they have been less then understanding and want me to make a video showing the problems I have (I have told them I don't know how to show the problem in a video... it is akin to making a video showing I have a headache or similar).
I have been offered to return it and get my money back but I have to ship it at my own expense (Shipping with Fedex, UPS etc. from Sweden is prohibited expensive, about 50EUR and not the 5EUR I paid for shipping when I got the unit from Hercules).
I like the unit, it is a nice piece of kit (if it wasn't for the rotary encoders).
Jolla
