does anyone have solution to mk2 leds staying on?

hi all,  i have read through a lot of posts about the same problem i have, my mk2 is not showing up under device manager, even when i connect it holding talk over button, all the leds stay on and "found new hardware" does not come up.  i have tried it on pc and 2 laptops with 3 different usb leads but all with the same result.  i bought the mk2 from uk and i live in ireland so have no idea if/how i can get this fixed.  i have had e-mails from hercules saying try manual update and different leads/ computers but im still getting nowhere.  has anybody else a solution to this problem?

Just to be sure, you've already tried following exactly what is described in this procedure:

http://ts.hercules.com/faqs/eng/her_eng_00386.pdf

Yes DJ Phatso, over and over again, and when I get to the "Hold talkover button and plug in USB" nothing happens, Windows does not detect any new devices and nothing is listed under Controllers in Device Management.  The same happens on 3 computers using different USB ports and with 3 different leads.

Any ideas?

Anybody?

Right the Controller is gone back to suppliers and they have confirmed the firmware is faulty, it's on way back to Hercules in France so see what happens now.

OK last post for this topic,  Hercules in France have fixed my controller and returnd it to me and it is now in full working order.  Very pleased with it now 🙂