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error firmware hercules mk4

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hi all, i decided to make this post because a few days ago install the firmware upgrade and from that time began to be console crashed within minutes of starting to use it, tell them that i use with traktor program. the truth that is not how to fix this from already thank you very much. i await answers.

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Just so we understand properly, since the driver and firmware update:

- is your MK4 still correctly enumerated by the computer ?

- do you still have access to the DJ control Panel?

-do you confirm that the problem only occur when using Traktor ?

If this is all correct, what exactly do you mean when you say that the console "crash" after a few minute of use?