treble knob problem...
 
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treble knob problem *hercules rmx*

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Topic starter

hello, i really need some help please couse this issue is really annoying. ive been using the hercules rmx for some time now and never had any problem. ive allways been very carefull with it, but yesterday, i used the left side treble knob and it went crazy. its like i just rotate the knob a little bit and it turns all the way up, and then i rotate the knob again just a little bit and it goes back to the middle, just acting crazy.

i use traktor 2 with a special mapping i found on hercules web page, but i dont think its a software problem couse i didnt move anything since the first time i mapped it.  

has anyone ever had this problem? if i cant fix this i would need to buy a new controller 🙁 

thank you very much.  

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Hello,

Can you test if you get the same issue in VirtualDJ?

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Topic starter
Hi!, thank you for answering. 
K, I tryied it on Virtual DJ in my macbook, also tryied it in another computer with Traktor and VDJ, I tryied with another USB cable, different USB ports in both computers and it happens the same thing everytime. 
It happens mostly if I push it a little bit when I rotate the knob 🙁 
Any ideas? 🙁 Ty 
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Topic starter

Hi djcrawser,

You also might wanna test the midi signals it puts out:

http://ts.hercules.com/faqs/eng/her_eng_00352.pdf

See if it gives the correct signals, knobs should have a value from 0 till 127.

Greetz

TheCause

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Topic starter
Hi TheCause, thank you for answering me.
K, i just used MIDI monitor. At first I used de knob slowly and soft and it went perfectly... from 0 to 127 without no skipping. but then I rotated the knob with normal strength and it was going 0,1,2,3,58,20,70,12,127,0,124,13 (crazy)... so I think it means that actually the knob is not working as it should.
Now, how can I fix this? 🙁 thank you very much.
 
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Topic starter

Hi,

Yeah that sounds like a problem with the knob itself, if you still have any warranty on it this is the time to use that.

You could also try to contact hercules tech support to see if they have this part available.

Greetz

TheCause