im able to scratch while the song is not playing, but if a track is playing vinyl mode wont work.
Hello,
Please confirm you have activated the button labelled Vinyl at the centre of DJControl Jogvision.
As you meet a technical problem, please fill your profile in clicking on "My Space"> "My Profile"
https://www.herculesdjmixroom.com/en-us/account/informations/
You have 3 fields to list your equipment:
- In "Hercules equipment in use", please check your Dj controller, DJControl Jogvision,
- In "Software in use", check your DJ software, Serato
- In "Describe your equipment": describe your computer brand and model, CPU, quantity of RAM, version of Windows or Mac OS, version of DJConsole Series driver package (2016_HDJS_3 if you are in Windows or 5.92 in Mac OS), version of DJ software (Serato DJ 1.9.6 or DJ Intro 1.2.8).
/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Tableau Normal";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-priority:99;
mso-style-parent:"";
mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
mso-para-margin:0cm;
mso-para-margin-bottom:.0001pt;
mso-pagination:widow-orphan;
font-size:10.0pt;
font-family:"Times New Roman","serif";
mso-fareast-language:EN-US;}
I've updated my profile and vinyl mode is on.
Hello,
1) Please confirm you scratch with your hand touching the top platter of a jog wheel:
- if your hand turns the jog-wheel with fingers pulling the ring of the jog wheel, it is normal you cannot scratch
- if your hand turns the jog-wheel with fingers pulling the top platter of the jog wheel, you should scratch.
2) To know whether your issue is related to a hardware setting or a software setting, it would be good you test in another DJ software.
If you have another DJ software, please try to scratch on Jogvision in this DJ software.
If you have not other DJ software, you can download Djuced 40 3.5.0 and test if you get the same behavior or not.
https://download.djuced.com/home/djuced-40/
3) If it is an hardware setting, it may be related to the ground detection on the jog wheels.
Please make sure you
- do not touch jog wheels at the moment you connect the controller to the PC and at the moment you connect the power adapter on Jogvision,
- you are grounded: if you perform without touching the ground, as sitting in a chain with your shoes not touching the ground, or if your shoes are isolated (you know your shoes as isolated if as you get electro-static discharges from time to time when you metalic equipments or when you shake hands or when you kiss someone who is grounded while you are not grounded).
PS: There is a typo mistake in your profile, you cannot have DJ Intro 1.9.6 as this version is not released, you either have Serato DJ and it can be 1.9.6, or DJ Intro and today's higher number is 1.2.8. Please recheck which version of which Serato software you use and update your profile.
I am using the top of the jogwheel and I tried it in vdj 8 with the same result
Any ideas?
Hello John,
You should call Hercules technical support at (+1) 866 889 5036 from 9AM to 7PM eastern time.
As you type 1 line of answer to my question while I try to get a precise report of all the operations you do, I think talking to someone on phone will be faster for you, as I cannot see exactly which operations you do and you configuration, so it is unlikely I see analyse completely your problem.
- which version of VDJ 8 Pro you use (last buit is V8.2 build b3734),
- when you activate the Vinyl button, do you see the white ring of the in-jog displays change its status (getting 15 white steps constantly lit on)
so I am not sure it is ground issue on your Jogvision (hardware issue) or non unproper software setting.
If it is a ground issue, you should change your controller.
