Hola, al estar usando la consola Hercules impulse 200 en una sesión dj, a los 20 minutos la pantalla se queda en negro y no puedo hacer nada mas que reiniciar el ordenador, luego ya no vuelve a pasar. por favor alguien me puede ayudar?
Hello Lydia,
Welcome to the forum.
If you have a technical problem and provide non technical information on your computer, it seems unlikely anybody may help you.
Please read the guidelines and provide the technical information related to your computer configuration.
https://community.hercules.com/community/controllers/guidelines-to-post-messages-in-dj-controllers-area/
The 3 standard directions for this type of problem with a black screen are:
1) Windows power saving mode, with the setting
"All the computer to turn off this device to save power"
This insane setting causes so many crashes it should always be disabled.
https://support.hercules.com/en/kb/1001-en/
I still wonder why Microsoft did not remove this constant bug.
2) Wrong screensaver setting
Look at you screen saver settings and disable the screensaver if you have a setting switching of the screen after 20 minutes.
3) Problem of power supply setting
If your computer is a laptop, you should check if there is not a wrong power connection.
A simple test is to let the PC run 20 minutes without touching it, and if after 20 minutes you have a black screen and you need to restart your computer, then this is the cause of your problem.
