hello,
I bought a Hercules Inpulse 500 dj controller. I have 2023 mac m2 and it is not working with that. I have a power port usb a to usb c but when I plug it in, only I can see the lights. When I open serato dj lite My computer can see the dj controller.What is the problem?
best regards,
cetin kuzey poyrazlar
Hi
Welcome.
Please refer to the generic guidelines here and write in your message the technical information listed in the message, as but not limited to:
- Computer, confirm if your macBook Air 2023 is this model (15'',2 Thunderbolt/USB 4 ports),
- version of macOS
- brand / model of USB A to USB C adapter
- version of Hercules DJ driver package
and of course describe your problem: what is detected, what is not detected, in which software, and which version of each software.
If you prefer not to write, you should contact Hercules support.