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Starlight connectivity problem

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I'm on Windows 11, i've bought the djcontrol starlight and I've done the steps for connecting it to the serato lite app on my laptop. When I boot the app with the console connected to my laptop, it says that it may take up to a minute to connect, but after a few seconds an connectivity error pops up saying that the hardware cannot connect. I've tried to click on the troubleshoot button and doing the recommended solution, which was defaulting the speaker and microphone of my laptop as outputs. The error kept showing up. I've looked up on google and a guy and this forum said to install the drivers and in the image you can see which driver I installed. The error was still there. I've changed USB port, nothing changed. The console lights up, when i plug headphones and do the sound test I hear perfectly. When I click on the lights button it lights up. I've tried going on midimonitor and it was responsive for all of the buttons, knobs and turnwheels. The laptop sees it and it recognize it but the serato lite app does not.