I can't isolate a song with headphones from the other channel that plays through the master. When I play a song through the master I'm forced to hear it through headphones even without pressing the appropriate button. Until yesterday I didn't have this problem
Hello Stefano,
Welcome to the forum.
As
- 80% of computer DJing issues are related to the computer DJ setup,
- 10% are related to the DJ software setup,
- 10% are related to other causes,
if you do not describe your computer DJ setup, it is unlikely a forum which cannot see/hear your computer/controller/screen may provide an efficient guidance.
So if you can write a technical description of your computer DJ setup, the forum may provide a more efficient guidance. A technical description means:
- operating system: version of Windows or macOS,
- DJ controller: name of the DJ controller,
- Version of Hercules DJ drivers installed,
- Version of the DJ software.
If you hear your master sound in headphones without activating the headphones, can you make sure Serato setting "Use laptop speaker" is disabled.
Many thanks.
so, answering your questions:
- operating system: Windows 10 Pro- 22H2
- DJ controller: DjControl Impulse 300 MK2
- Version of Hercules DJ drivers installed: HDJCSeries PC Asio DRIVERS (windows 10-11)
- Version of the DJ software:Serato DJ lite 3.2.4 (324533) 64 bit.
Today, trying to fix this issue, I activated the option "Use laptop speaker". In this case I heard an overlapping of tracks in my headphones. Switching off it, instead, the error continued to persist.
could you please help me?
Hello Stefano,
A very basic question: can you confirm if pressing on the button prelisten Master (below headphones volume) has an impact or not.
if I press the button I hear an improvement in the volumes of the two channels at the same time in the headphones, so it's a small difference that improves the music mix, but the problem persists
Hello Stefano,
Please close the DJ software to run a test in the control panel.
- click on the DJ Control panel icon in Windows 10 notification area,
- go at the about Tab
- click in the speaker icon on bottom left so that the icon becomes green
- and listen in the headphones
- what do you hear? A voice saying "Master" or a voice saying "Headphones" or a mix of both?
honestly i'm trying to get into hercules control panel but it doesn't work
Hello,
The icon of Hercules DJ control panel is in Windows notification area (on right o Windows task bar)
For today's controller, it is a round icon with a white circle.
Ok, i did it…when I click the botton I hear at the same time:
-from the headphones: headphones
-from the speakers: master
I found the solution. I reset my laptop downloading again Windows 10. Many thanks your support
