i am trying to install the drivers to use my rmx with my new laptop running 64 bit windows 7. i tried running in compatibility mode for vista sp2, but that didnt work. the spec sheet on the hercules tech support website indicates that it should run with win 7 64 bit [ http://ts.hercules.com/eng/index.php?pg=view_files&gid=17&fid=62&pid=215&cid=1 ].
somebody please help me. i havent djd in nearly a month and i am going through withdrawls.
Can you give a little more details about what happens during the installation process that prevents the console from installing ?
Are you using the latest drivers (4.HDJS.2010) ?
Have you been following these instructions:
Are any of the components of the console displaying a problem in Device Manager ?
Phatso,
I have tried both of those guides. I also called Hercules, who provided me with little help (an email telling me to uninstall and reinstall...).
None of the device components are displaying in the device manager. It just shows up as an "Unknown Device." The installation of the drivers completes, but the DJ Console icon in the task manager has the red X through it and I do not have the option to open this program (as I did on my previous computer running vista). I changed the setting to disallow the USB ports from turning off the power and I have done all the windows updates. I also cleaned out the registry of all traces of vdj and guillemont and hercules files.
Thanks for your help.
Hello Sloppy,
Are you sure you have not answered to Windows pop up "New Hardware found" when you have plugged the Rmx?
Do not interact (using your mouse) with any hardware detection windows that may appear during the installation process;
If, when you get Windows New hardware Found pop up while when you connect the Rmx and before the Rmx is fully installed, you click on OK to this Windows Pop Up, Windows crashes the installation of the adequate driver and the device is listed as unknown in the device manager.
Here is a screen shot of me plugging in the rmx with device mngr open and the drivers installed.
Would it be possible to expand the Sound,video and game controller category, to see if at least some of the components have been installed ?
And again, if you run the installation package, is there a point at which somehting seems to fail, or does the installation process completes without giving you any error message ?
can you give a little more details about what happens during the installation process that prevents the console from installing ?
are you using the latest drivers (4.hdjs.2010) ?
have you been following these instructions:
are any of the components of the console displaying a problem in device manager ?
phatso,
i have tried both of those guides. i also called hercules, who provided me with little help (an email telling me to uninstall and reinstall...).
none of the device components are displaying in the device manager. it just shows up as an "unknown device." the installation of the drivers completes, but the dj console icon in the task manager has the red x through it and i do not have the option to open this program (as i did on my previous computer running vista). i changed the setting to disallow the usb ports from turning off the power and i have done all the windows updates. i also cleaned out the registry of all traces of vdj and guillemont and hercules files.
thanks for your help.
hello sloppy,
are you sure you have not answered to windows pop up "new hardware found" when you have plugged the rmx?
do not interact (using your mouse) with any hardware detection windows that may appear during the installation process;
if, when you get windows new hardware found pop up while when you connect the rmx and before the rmx is fully installed, you click on ok to this windows pop up, windows crashes the installation of the adequate driver and the device is listed as unknown in the device manager.
here is a screen shot of me plugging in the rmx with device mngr open and the drivers installed.
would it be possible to expand the sound,video and game controller category, to see if at least some of the components have been installed ?
and again, if you run the installation package, is there a point at which somehting seems to fail, or does the installation process completes without giving you any error message ?
