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Connectivity issues

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Topic starter

Hi

 

Brand new controller less than 3 months old. Hardley used yet.

I'm having connectivity issues. When powering on the controller the lights flash briefly before flickering a few times then switch off.

I'm using serato and during powering on the controller shows no sign of connectivity.

The controller is connected to pre amped speakers and I can hear the feedback briefly when i switch the controller on and off.

All cables are standard supplied showing no signs of damage.

Would welcome any suggestions?

Tia.

 

 

 

1 Answer
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Hi Tia,

Welcome

Please write some basic technical pieces of info as summarized in the message
https://community.hercules.com/community/controllers/guidelines-to-post-messages-in-dj-controllers-area/
for example:

  • computer operating system,
  • version of Hercules DJ drivers,
  • version of Serato DJ used on your computer.

If you use Serato DJ Pro, make sure you have activated the Serato DJ Pro upgrade on this computer since DJC Inpulse T7 does not unlock Serato DJ Pro, it is supported in Serato DJ Lite and needs you to upgrade to Serato DJ Pro (and activate the upgrade on the computer) to use Serato DJ Pro at the end of the trial period.