Hello Hercules Support and Community,
My Hercules DJ 4Set recently bricked during a firmware update process. The controller is completely unresponsive and the official updater tool cannot find it (all options are greyed out with dashes).
When I check Windows Device Manager, the hardware is stuck in fallback mode and identifies as:
USB\VID_0451&PID_3200 (Texas Instruments TUSB3200 Boot Loader).
Because the internal 24LC64 I2C EEPROM configuration is corrupted, I have removed the chip from its 2.54mm onboard socket and have a CH341A hardware programmer ready to re-flash it.
The binary firmware files inside the official updater package are RAM/microcode execution streams and cannot be written directly to the EEPROM via the CH341A programmer.
Could an administrator or community member please share a valid, raw 8,192-byte (8KB) hardware EEPROM dump (.bin file) for the Hercules DJ 4Set?
Thank you very much for your time and help!
First of all, a warm welcome to you, and I hope you get help quickly.
I am very glad to be a member of this forum, and i would appreciate It if you could help me.
Best Regard.
Pietro
Hello Peter,
I have answered in the private messaging area.
Once you have reprogrammed the eeprom, please let us know whether it works or not.
Cheers
MIB
First of all, thank UX TEAM for your availability and the quick response.
Thank you for the file sent, which after an accurate check I verified to be the one included
in the firmware also available on the site as an update.
Unfortunately, under the described conditions, the TUS3200 chip responds only in native mode.
To bypass this problem, I need the physical dump of the 24LC64 because,
as I noticed, the BIOS file has a different arrangement of data inside.
Thanks to anyone who can help me.
Hi
Pietro
Ok, now it works perfectly,
Thanks to the UX-TEAM for the help.
After loading the new firmware onto the EEPROM, I connected the console to the computer's USB,
and it was recognized immediately!
Thanks again for helping me get my DJ-4set working again.
Pietro
Hello!
I'm having a similar issue with my Hercules DJ 4Set: when I plug it in, the Mic On button lights up for about 1–2 seconds and then turns off. The official update utility doesn't detect it, and it doesn't appear in Windows Device Manager at all — not even as an unknown device. I have already tried different USB 2.0 ports and a powered hub.
I have a CH341A programmer ready. Could you please send me the raw 8KB physical EEPROM dump so I can reflash?
Thank you very much for your help!
Hello Alexl,
I have just sent you the firmware file, please let me know the result.
Hello UX-TEAM,
Thanks a lot for the explanation and the firmware file — much appreciated! Just to let you know: I programmed the bin file with my CH341A, and the DJ 4Set now works perfectly under Windows 10 x64, USB 3 port included. Your solution did the trick.
