Hi,
I'm using an M1 (2020) MacBook Air running latest iOS + latest Serato Pro DJ software + Starlight controller (latest firmware). Have tried uploading this via the support contact page, but just get spinning wheel of doom, so here goes:
Have been onto Serato about an audio output issue, but after troubleshooting with them, they sent me to Hercules. When Starlight's not plugged in, all Serato outputs and visuals work fine. When I plug the Starlight unit it, I stop getting MASTER output altogether from Serato + the knobs for both channel VOLUME won't remap in MIDI. Serato's MASTER OUTPUT VOLUME will remap to the appropriate knob on Starlight, but although it spins, there's no signal to it from Serato anyway – but it all pings back into life once I unplug Starlight again.
Each channel's track shows audio levels (and I can hear them both in the cans) but I can't control their volume, nor is there any signal to MASTER output – so I can't materially hear or do anything.
Is there a fix coming for this, or do you have a temporary workaround in the meantime? Thanks in advance!
J.
