After every restart this setting is reset and i have to manually set it back to "Display active mode" only.
I just bought this device, is this a known issue and is there a workaround?
Welcome on Forum
First, I need to know a few things: which device are we dealing with in this case? Which version of Windows was installed? What was the device supposed to do?
Its the Stream 200XLR, I am using Windows 11, up to date.
Software is Hercules Stream Control ver. 2.4.10, Firmware is 2.39
I'll give you a code to perform a hard reset on the Hercules XLR200, because an update can sometimes cause errors.
copy code
@echo off
:: Erzwingt Administrator-Rechte
openfiles >nul 2>&1
if %errorlevel% neq 0 (
echo Bitte starte dieses Skript per Rechtsklick -> "Als Administrator ausfuehren"!
pause
exit /b
)
echo ===================================================
echo HERCULES STREAM 200 XLR - APPDATA HARD RESET
echo ===================================================
echo.
echo [1/3] Beende hercules-prozesse im hintergrund...
taskkill /f /im HerculesStreamControl.exe >nul 2>&1
taskkill /f /im Hercules* >nul 2>&1
timeout /t 2 /nobreak >nul
echo [2/3] Loesche Hercules-Ordner aus AppData\Local...
if exist "%LOCALAPPDATA%\Hercules" rmdir /s /q "%LOCALAPPDATA%\Hercules"
if exist "%LOCALAPPDATA%\Guillemot" rmdir /s /q "%LOCALAPPDATA%\Guillemot"
echo [3/3] Loesche Hercules-Ordner aus AppData\Roaming...
if exist "%APPDATA%\Hercules" rmdir /s /q "%APPDATA%\Hercules"
echo.
echo ===================================================
echo Fertig! Alle gecashten Einstellungen wurden geloescht.
echo.
echo WICHTIGER SCHRITT JETZT:
echo 1. Zieh das USB-Kabel des Hercules-Interfaces kurz ab.
echo 2. Stecke es wieder ein.
echo 3. Starte erst DANN die Stream Control Software neu.
echo ===================================================
echo.
paus
name hercules_reset.bat
Save this as `hercules_reset.bat` (using a standard text file); make sure to use exactly that filename. Run the script; this should remove the relevant files from the AppData folder and delete them locally as well—it’s just a quick, convenient method. However, you should still manually delete the Hercules driver found in your installed apps list. Then, restart your computer and reinstall the software.
Hello @p4tr1cX
You are right,
The mode remains checked in the settings but is not reflected on the screen. We will fix the issue.
Thank you for reporting it.
Théo
