When I connect the device, it gets stuck on the black startup screen, just as other users here have described. When I put it into boot mode, it also remains stuck without performing the firmware update, and it is not detected by the Hercules Stream Control software.
I have already tried the S200 Firmware Loader, but it did not work. I have also followed all the recommended troubleshooting steps, including disconnecting the device, uninstalling and reinstalling the software, restarting the computer, and reconnecting everything, but the problem still persists.
While the device was in boot mode, I ran the S200_FW firmware update. After the installation, the device restarted, displayed the Hercules logo, and then remained stuck on the Stream 200 XLR Pro Audio Controller logo. Is there a way to run a older firmware? because lookslike no matter what i do, the device dont reset.
