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Stream Control Software Issues

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On the previous version of the stream control software my Stream 100 would just lock up randomly when playing games (Especially ones that used EZ Anti Cheat), but at random moments. Now with the 1.41 update the Stream Control software just... Dies randomly. I have to always go reload it and wait for a while for it to work only to have it die again over and over and over rendering the device basically useless for me now. Is there any fixes for this? I've tried running it as admin/non admin/start up/manually etc. Its logging bug reports to bugsmasher but I cant actually see them.

 

4 Answers
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I've had the same issue now with 1.45 .   It does seem to fire up quickly, but it will wreak havok with inputs/outputs that it had hooks in, so I often wind up restarting, then it works for a while, rinse, repeat...

 

This is an ancient install of Windows 11, though, so I'll eventually reinstall, maybe that will magically fix it.

 

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Did you try to reset to factory settings  ?

This option is present on 1.45 in the General Settings

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I did that last night and I've set everything back up from scratch.  I primarily use it to adjust volume on output sources, so far it's working great.  I haven't had it disappear yet.  Tonight will be a good test, we have a BF2042 (EZ Anti-Cheat) match tonight, so I'll be able to try to crash it.  If it does crash, I'll report back here, if not, then I'll leave y'all be  🙂  I have the mic muted at the system level thanks to a button on my Stream100, so even my Krisp noise cancelling software can't hear it.  This is great functionality, as are the button icons that respond when the button is pressed and the flashing button number on mute is just great.

I'm supposed to be complaining here, though, so...

 

I have noticed that icons for Windows Store games and apps all have a Windows exe generic icon.  It would be nice if we could have the software pick those up for us or to have instructions on how to apply the correct icon on the display.

I'm not trying to be demanding, but this little guy is supposed to be plug n play no issues for dummies like me as far as I understand.  I imagine other users would have the same complaint?  I don't think it's my machine, since I factory reset, then uninstalled everything with Revo, double checked everything was taken out of Windows, then reinstalled 1.45.  The icon issue is still there, though.

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Hello,

Thank you for your feedback, on Windows Store games.

We will try to reproduce and fix this problem as soon as possible.

If you have any other issues or advice, feel free to ask. We will do our best to answer your request.

Everybody is important for us 😉