I'm having a problem with my Stream 200 XLR. I just did an update and now it's not working properly. Only the background, the “Next” button, and other elements are displayed, but the volume indicators (volume meter) are no longer visible. I have already tried uninstalling everything, including drivers and configuration, restarting, and even the “trick” of reconnecting while holding down the button, but nothing helps....
Either the settings are not displayed on the device, or when I press the button, “Update in progress” stays on forever and no device is recognized in the software. Since it also did a firmware upgrade in addition to the software update, it seems to me that something was messed up during the upgrade.
Question: Did you also back up the %appdata% folder to a USB stick first and then delete it later, and do the same for the programs?
Start Run
%localappdata%
%appdata%
Use these commands and you will find the folders. Once you have found them, delete everything related to the Hercules software.Uninstall the software and reinstall it.
